Driving Monitor has been an essential partner to Ocado for the past eight years, helping us manage approximately 15,000 employees under our driver risk management programme. Their expertise and innovative platform have enabled us to refine our recruitment process, improve driver safety, and maintain the highest standards of operational efficiency.
From the outset, our primary goal was to introduce robust pre-screening checks to assess driver risk at the recruitment stage, ensuring that only the most suitable candidates were selected to drive Ocado’s retail home delivery vans. This initiative has significantly enhanced our ability to identify and onboard safe, reliable drivers who not only meet compliance requirements but also uphold our commitment to delivering exceptional service to customers.
The implementation of a centralised online assessment platform has allowed all of our delivery hubs to follow a consistent, data-driven approach when evaluating candidates. Each applicant undergoes a thorough risk assessment and an instant DVLA licence check, ensuring only the safest drivers proceed to the next stage of our extensive recruitment process.
Key Advantages of Working with Driving Monitor:
- Fast, automated pre-screening – quickly assesses candidate suitability.
- Instant DVLA checks – flags any licence or compliance issues upfront.
- Comprehensive risk profiling – evaluates each driver before they even reach the interview stage.
- Ongoing monitoring – ensures long-term compliance and safety for all employed drivers.
- Seamless hub access – all delivery sites can efficiently use the system via iPads.
By integrating the Driving Monitor platform into our recruitment and driver management processes, we have significantly streamlined our time-to-source pipeline. This has led to greater efficiency in hiring and selection, allowing us to quickly identify top-tier candidates while ensuring we maintain the highest standards of driver safety and risk management.
Ultimately, this system ensures that the drivers who represent Ocado in our customer-facing operations are not only highly skilled but also among the safest on the road. Their role is critical to both the efficiency of our delivery service and the overall experience of our customers.
Our partnership with Driving Monitor remains a key component of our driver risk management strategy. Their platform continues to enhance our ability to recruit, assess, and monitor drivers with precision, keeping our operations smooth, compliant, and ahead of industry standards.
